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FAQs
Account
If you are on mobile, you may see ‘Account’ on bottom right. Click ‘Register’ and fill up necessary information. Alternatively if you are on desktop, you may see ‘Human Icon’ on the top right. Follow the same process.
Simply create an account with us to earn 100 points immediately credited to your account. For every purchase you make, you will earn points depending on the items you purchased.
You can sign in on our website and click on ‘Account’ and check under ‘Points’.
At the checkout page, you will be notified if you would like to use your points to get discounts. You may also ignore the notification if you choose to keep your points.
Toko Warisan Trading reserves the right to modify or remove your points at any time when deem necessary.
These vouchers’ points can only be used in tokowarisan.sg and not at any of our physical outlets.
If you return any of the items purchased with your points, the value may be subtracted from the return credit.
Payment
We accept credit/debit cards and Paynow in our payment system.
Once you have made the payment, you will get your order invoice in your email.
You may also check your orders in your account.
Immediately contact us at 9016 6800 or email us at [email protected]
We will arrange a refund for you of up to 4 days.
If you were to add on additional order on the same day, you may contact us immediately at 9016 6800 or email us at [email protected]
We will contact you and make necessary adjustment for you.
However, if you were to add new order the day after, you will have to make new order with us.
Shipping & Delivery
FREE Delivery for you if you make any purchase of $120 and above.
Anything below $120, the delivery rate if $8.90 flat.
We have 2 timing and segment for deliveries.
Morning from 9am to 1pm and afternoon from 1 to 5pm
We also segregate into 2 segments, East & West.
Example,
Day 1 in East area in Morning and West area in the afternoon
Day 2 in West area in the Morning and East area in the afternoon
Day 3 is the same as Day 1, and so on.
However, there will be no deliveries on Sundays.
All orders made on Saturday before 1pm will be delivered earliest on Monday.
Order made after 1pm on Saturday to Monday before 1pm will be delivered earliest on Tuesday.
Still have more question? You may email us at [email protected]